Terms of Use

Terms of Use

Welcome to PINGuana, the automated website checker that makes sure your website is healthy 24/7.

Please read our terms of use (the “Terms”) carefully before signing up to our service whether free or paid as they form a legally binding agreement between you and us. These terms apply to all content within PINGuana.com (the “Website”), the use of our services, or any correspondence that we have.

PINGuana is a trading name of SaveTrees Ltd registered in England and Wales company number 8816659 whose registered office is at 31 The Brow, Bath, BA2 1EA, UK (the “Company”, “We” and “Us”)

By ticking the “Accept” box you agree to these Terms. If you do not agree to these Terms, then we are unwilling to allow you access to the Website and/or the Service and as such, request that you do not use them.

Services

The services that PINGuana offer are:

  • Uptime Monitoring – we send a request to certain pages on your site once every minute and notify you if we believe that a page has an error. We endeavour to make this as accurate as possible but this cannot be guaranteed and if a false error is reported, we would like to be informed.
  • Page Hijack Notifications – by checking for certain blacklisted keywords on your site, we can say with fair accuracy if a page has been hacked. We will allow you to add or remove words from this black list. This will need modification over time to help it be more accurate for your site.
  • Broken Link Checking – If there is a link on your site which leads to a page with an error, we will notify you.

Guarantees

Whilst we endeavour to make our services as accurate as possible, we cannot guarantee this 100% of the time. If you do receive either false notifications, lack of notifications or anything else that you think may be an error, then please inform us as this will help us improve the service. You can report these to feedback@pinguana.com.

Payment terms

Payments are taken upfront and last for 1 calendar month.

Cancellation terms

You may cancel at any time by stopping your payments. The month that has been paid for will continue to run until the days paid for have elapsed.

Governing law and jurisdiction

This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English Courts.

Contact information

For all contact information, please visit https://pinguana.com/contact-us/